An operations team working side by side at a shared desk

Implementation

Choose the support your rollout needs.

A good plan needs a clear owner and a realistic path into daily work. You can lead implementation yourself, adopt Walter with guidance, or ask our team to lead an agreed rollout with you.

Three paths, one informed decision

  • 1. Your team or your chosen provider

    You keep the plan and choose how to use it. Implement with suitable tools, work with another provider or wait until the business is ready. Purchasing the Blueprint does not commit you to further work with us.

  • 2. Walter with standard guided onboarding

    If you subscribe to Walter, standard specialist-guided onboarding is included. We help you get started over a few days, then your team leads implementation. We agree what the initial guidance covers and where your team takes responsibility. Premium implementation is not required.

  • 3. Optional premium implementation

    Our team leads a scoped 90-day rollout with your participation. Together we agree the workflows, integrations, training, responsibilities and handover. Progress depends on access, technical feasibility, testing and readiness.

Premium implementation is indicatively US$20,000 total services, subject to scope. If you have already paid US$5,000 for the Blueprint, that payment is credited toward premium implementation, leaving US$15,000. Walter subscription and usage are additional.

What the first 90 days can look like

The sequence below describes the delivery approach. It is not a guarantee that every integration or workflow will be complete by a particular date.
  1. 01

    Days 1–30 — establish visibility and a useful first outcome

    Set up executive context, permissions and governance early. Connect agreed tools, check the quality of available information and work toward useful briefs, dashboards or business analysis. Establish a first outcome that the business can inspect and accept. Readiness check: Are the sources relevant, permissions correct and results useful enough to continue?

  2. 02

    Days 31–60 — test a small number of workflows

    Define roles and pilot one or two agent workflows with human review. Test normal operation and exceptions, measure accepted work and understand the cost of running it. Readiness check: Does repeated use meet the agreed quality, review-effort and cost expectations?

  3. 03

    Days 61–90 — expand what works

    Introduce proven workflows to more of the team in stages. Provide training, assign ongoing owners and hand over responsibilities for use, review and improvement. Readiness check: Can people use the workflows confidently, and can the business measure their value?

What we agree before starting

The scope should make the delivery practical for both teams: named workflows and integrations, access and data needs, expected client participation, training sessions, success measures, exclusions and the approach to changes. Ninety days describes the rollout window, not unlimited delivery work.

Implementation FAQs

  • No. If the requirements are already clear, we can discuss the appropriate adoption route directly.

Start with a rollout your business can support.

Tell us where you want to begin and who will be involved. We will discuss the right level of support and the next decision.